Development and evaluation of the DemCon website to support continence care for people living with dementia at home

Murphy C1, Chester H2, Knight F2, Deeson E3, Ward J3, Morrison L1, Santer M1, Manthorpe G2, Leverton M2, Fader M1, Bradbury B1

Research Type

Clinical

Abstract Category

Quality of Life / Patient and Caregiver Experiences

Best in Category Prize: Quality of Life / Patient and Caregiver Experiences
Abstract 247
Quality of Life
Scientific Podium Short Oral Session 27
Friday 9th October 2026
11:45 - 11:52
Parallel Hall 3
Quality of Life (QoL) Incontinence Nursing
1. University of Southampton, 2. King's College London, 3. Public Contributor
Presenter
Links

Abstract

Hypothesis / aims of study
Most people living with dementia develop urinary or faecal incontinence in the mid or late stages of illness. Maintaining independent toilet-use or high-quality continence care for as long as possible can help support health and wellbeing and reduce care workload but can be challenging for this population. The lack of continence support for people living at home with dementia is widely acknowledged. Therefore, we aimed to develop an evidence-based continence care website with specific sections for four key groups (people with living with dementia, family carers, homecare workers and healthcare professionals).
Study design, materials and methods
Iterative work phases developed and evaluated resources for four groups in England (2020-2026). Ethical approval was obtained and informed consent provided by all participants.

1. Family carers: 
•	Development: semi-structured interviews with carers (n=26) and literature review of existing resources.
•	Evaluation: semi-structured interviews with family carers (n=40).

2. Health professionals: 
•	Development: Systematic review to identify the intervention features required to address clinician needs and support effective intervention engagement (searches in MEDLINE, PsycINFO, EMBASE, CINAHL and Cochrane Central Register of Controlled Trials CENTRAL) and semi-structured interviews with primary and community clinicians (n=31).
•	Evaluation: semi-structured interviews with professionals and carers via semi-structured and think aloud interviews (n=40).

3. Homecare workers: 
•	Development: Structured stakeholder engagement with homecare workers and managers (n=17). 
•	Evaluation: semi-structured and think-aloud interviews (n=9, on-going Spring 2026) 

4.People living with dementia: 
•	Development: A rapid review of literature (searches in MEDLINE, PsychINFO, SCOPUS and CINAHL) to identify what is known about the views of people living with dementia on how to design self-management online resources. Interviews with people living with dementia to develop resources (n=23). 
•	Evaluation: semi-structured and think-aloud interviews over Summer 2026 (on-going).
Results
Key findings:
1.	Family carers: Participants and literature highlighted the lack of continence care information/support, emphasising the need for proactive health and care professional input, but reporting that most professionals lack dementia specific continence knowledge. Prototype DemCon website received highly positive feedback with suggestions to clarify language.

2.	Health professionals: 12 relevant papers (from 5,547 reviewed) highlighted the need for targeted and tailored resources and user involvement in their development. Interviews reported the need to address the challenges of initiating dementia/continence conversations, to be succinct, support sign-posting and develop dementia/continence knowledge. 

3.	Homecare Professionals: Interviews highlighted specific needs for information to support context-specific, variable challenges. Prototype evaluation is on-going.

4.	People living with dementia: 9 relevant papers (from 1901 reviewed) reported that barriers to engagement include limited carer-focused content, low digital confidence, use of complex language, excessive text, distracting visuals, and poor navigation.  Interviews highlighted that clear information using a hopeful/positive/solution-oriented tone, hearing the experiences of other people living with dementia, and support for talking about continence with others are all valued.
Interpretation of results
With input from over 180 participants, the DemCon website (Figure 1) provides an urgently needed resource for all key groups involved with continence care for people living at home with dementia. Whilst some information needs cut across all groups (e.g. “Why people living with dementia are more likely to experience incontinence” and “How to talk about dementia and incontinence”) the importance of having sections tailored to their distinct needs was emphasised by all groups.
Concluding message
DemCon delivers evidence-based and practical guidance on continence care to people living with dementia and those who support them. The website content includes support with communication, tips for coping with challenges and ‘real-world’ quotes from people with lived experience. The prototype website is freely available at www.demcon.org.uk and will be finalised during 2026.
Figure 1 DemCon website image
Disclosures
Funding National Institute for Health and Care Research School for Social Care Research (NIHR SSCR) on behalf of the NIHR Three Schools’ Dementia Research Programme. The views expressed in this publication are those of the authors and not necessarily those of the NIHR SSCR, the NIHR or the Department of Health and Social Care. Clinical Trial No Subjects Human Ethics Committee University of Southampton Helsinki Yes Informed Consent Yes AI Not at all
07/06/2026 01:56:50